Valley Forge Medical Center 1033 W Germantown Pike, Norristown, PA 19403

Covid-19 Updates & Protocols

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The Avenues Promise

Understandably, in the past months the country’s primary focus and resources have been deployed in the battle against Covid-19. An opioid epidemic that continues to kill Americans at devastating rates has been shifted to the sidelines. Coronavirus has not eliminated our nation’s addiction crisis, and those suffering cannot be forgotten.

The choice to seek treatment is to be admired, especially during this unprecedented period of confusion and fear.

At Avenues Recovery, we have not abandoned our posts. We remain at the forefront of the fight for recovery. We promise to overcome any adversity, we promise to meet all challenges, and we promise to be there for each member of the Avenues Recovery Community.

We are committed to achieving this without compromising on health and safety. The wellbeing of our staff and clients, both physically and emotionally, remain our absolute highest priority.

Measures we are taking

Avenues is an essential health care service and we are committed to remaining open throughout this crisis. Our facilities are taking every possible precaution to maintain and protect the health of our clients and staff.

Please contact an Valley Forge Medical Center for the current specific protocols in place.

VIRTUAL VISIT REQUEST

Requests weekend visitations must be recieved by 11:00am on Friday. All later requests will be considered for the following weekend.

VFMC embraces the importance of family support in the recovery process.

During the coronavirus (COVID-19) pandemic, with the guidance of local and federal government, we have suspended in-person visitation with our patients. Instead, we are implementing virtual visitation to allow two-way video conferencing for our patients and their families.

The following conditions will determine approval of the request:

  • The person you are requesting to visit is a current patient
  • The person you are requesting to visit has conferred with his or her counselor confirming the request and agreeing to its therapeutic value
  • The person you are requesting to visit has provided consent for us to contact you via email with a scheduled time as well as directions for your virtual visitation period

Once approved, VFMC uses Skype to facilitate virtual visits.
Skype is widely available on all platforms including Windows, Mac, iPhone and iOS devices and online at web.skype.com at no cost.

To participate in a virtual visitation via Skype, you will need access to the following items:

  • A valid email account
  • A free account from skype.com
  • A phone, tablet or computer with a video camera, microphone and internet access

Valley Forge is making our best effort to support our patients and their families.

However due to limited resources during the current healthcare crisis, we cannot provide technical support for virtual visitors or guarantee a successful virtual visitation.

Online support is available from support.skype.com if needed.

Please follow this link to request a Virtual Visit

Get help now

Call 24/7 610-539-8500

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I'm standing by
ready to help you

Brooke Abner,

Motivational Coach